Last year, I was able to have my phone unlocked for the trip to Switzerland. Now I find that ATT policy changed and they won’t unlock the phone until the contract is over in two years. While I can get my old, tired HTC phone unlocked, I am annoyed and will change carriers to somebody who doesn’t play this game with locked devices.
I am a little puzzled at the approach that would rather lose a long-term customer than unlock a phone for a few days — especially since I am not going to pay roaming rates in Europe in any case. I will either take my phone with me or buy a disposable in Italy, but ATT gets nothing in any case. I know that all cell phone carriers suck in different ways, and went with ATT for cell, land line and data for convenience. Now I am motivated to get rid of the land line, get different cell and data providers. Not sure how they can view it as a win.
Suggestions on replacement Internet and cell providers for Nashville are welcome.